Refund & Returns Policy

Last updated: November 22, 2023

After receiving your products, you have 14 days to notify us if you want to return the products. You can submit your return request via and exercise your right of withdrawal. The costs associated with the return are your responsibility. 

Please Note: For products where hygiene is crucial, such as tablets, capsules, powders, beverages, creams, oils, and other sealed products, they can only be accepted for return if they are unopened and in undamaged condition (any sealing intact). If you have damaged products during use, we may charge for this. 

The purchase amount will be refunded as soon as possible, but no later than 14 days after the withdrawal. Items with broken safety packaging cannot be returned without explicit contact with the customer service of

If you have any questions, you can contact us:

  • By email: